Contact Us

At Nina Perfect Skin, customer satisfaction is at the heart of our concerns.

Our quality approach leads us each year to measure the satisfaction of our customers in order to collect their perception of our services.

For us, each client is unique, so we will always be at your side to meet your specific needs and give you the certainty of having made the best choice. 

Size guide

At Nina Perfect Skin we know that it is difficult for a woman to choose the perfect size according to her morphology. That's why we've put together a revolutionary size guide. If you want even more personalized support, do not hesitate to contact our teams via live chat!

Size guide

SHIPPING DETAILS

We deliver free throughout Europe within 6 to 15 days for the most remote areas. Our logistics services are accustomed to dealing with large volumes and ensure you a serene and efficient delivery.

B-to-be service

Do you own a store and want to display our products for sale? No problem, do not hesitate to contact our dedicated teams by email at sales@ninaperfectskin.com

Track my order

All tracking numbers are emailed within 24-48 hours of placing your order. Emails can be received in the promotion or spam category of your email box. Before contacting us, first check all the categories in your mailbox.

After having carried out these checks, you can obtain your tracking link directly via the chat by choosing the "order tracking" option.

Exchanges & Returns

Our return, refund and delivery policy can be viewed via the link below

If and only if you are eligible for a return, you can send us a request by email to obtain the return address.

Our policy

COMMAND ERROR

Did you receive an item in the wrong size or the wrong color? No worries, our teams will offer you a solution adapted to your situation. To do this, send an e-mail to support@ninaperfectskin.com sending us photos of the item received.